VoIP, which literally stands for Voice over Internet Protocol, has become one of the latest and most affordable ways to provide your business with an effective and efficient phone line. A VoIP phone system will usually come included with basic VoIP service, along with some other advanced call handling features such as auto attendant, call recording, call queue, and more. In addition, you’ll find that VoIP phones are generally less expensive than their counterparts using traditional telecommunications systems.
The best business VoIP provider must have an excellent package of features. There are many VoIP services to choose from. The best way to choose the right service for your company is to look at what features are most important to you. For example, if you often conduct internal telephony, you might find that a call-handling system is the most important feature. If you are planning to expand your business, you may want to pay a bit extra for additional features.
There are a number of different providers out there offering VoIP services.
There are traditional business voice services and then there are IP-based communications solutions. Some of these services offer free calls to phones that are registered with the service providers. These types of communications systems use different technologies, such as SIP trunks or STP, and some even use VoIP calling cards that can be connected to standard telephone lines.
An Internet phone system provider can offer hosted Pbx as well. Hosted PBX systems are just like traditional PBX phone systems, but they are housed on the company’s network and not for customers. This is a good choice for businesses that may own their own phones, but do not want to maintain and staff dedicated staff to answer calls. Hosted Pbx systems are also useful in environments where a large workforce does not have access to a dedicated switch or access to the Internet for voice transmissions.
One of the features that most businesses opt for when selecting a voice-phone service provider is a bundled web-based voice interface. The advantage of this is that it allows your employees to take advantage of features such as automatic redial, call forwarding, voicemail, call waiting, call conferencing and many other features that are offered by different VoIP providers. One drawback of a bundled VoIP solution is that it may not offer the flexibility that is required by your business. In particular, it may not give you the options that you need to grow your business. Your VoIP phone service provider will be able to help you determine how best to integrate your voice and data communications.
For many businesses, the cost is also a key consideration when choosing between VOIP phone services.
Because the current cost of implementing these voice and data communication solutions can vary greatly, it makes sense to review all of your options in terms of cost and reliability before making a final decision. Fortunately, there are a number of different vendors that offer competitive rates and reliable services – even those offering some sort of a bundled solution.
The biggest challenge that businesses face when compared with legacy communications systems is the lack of feature flexibility. Most cloud-based service providers to offer hosted PBX features like auto attendants, voicemail, call forwarding, call waiting, video, and conferencing capabilities at an affordable rate. Many companies that are moving their communications to VoIP technology face this issue, but by using a variety of different options, they can continue to retain the functionality that they need while incorporating new features like auto-attendant assistance and additional calling features that require additional investments in equipment.
Perhaps the single most important factor that is considered by most business owners when they’re contemplating the migration of their company’s phone system to VoIP is cost savings. By far, the largest cost savings comes from switching to an internet phone service rather than a traditional PSTN provider.
- Businesses that have access to multiple local mobile carriers will typically save the most money.
- On a typical cell phone plan, monthly expenses include service, equipment, maintenance, and other costs, not just the cost of long distance calls.
- Switching to an internet phone service eliminates those extra expenses and allows you to save even more money on long distance and international calls.