We appreciate your reply
DVD Cloner : Failed to Read DVD
by PDUBOIS (2007-05-19 10:59:34)
I've been using DVD Cloner II successfully until recently.  Since it is the new DVDs that I am having problems with, I assumed it was newer copy protection.  I purchased IV in hope that it is more sophisticated.  I am still having the problem.  
I can trick it into recognizing that the disk is in fact a DVD, but after locking up for 5 minutes or so, all I can get is a 'Failed to Read DVD' message.
Any ideas on how to get around this?  The format selections say that it should be able to read newer DVDs.  The most recent one I tried is a Disney DVD.
O.S


Please give the answers
by lynn_atoz_support (2007-05-21 04:36:32)
Thank you for writing to us. Please use our new version 4.20 build 917. Please unclick ¡°Author dvd region automatically when start¡± in Advanced setup, then exit DVD CLONER IV. Please play the DVD with PowerDVD , WinDVD or your own software player for 1 minute, then exit PowerDVd or WinDVD. Try DVD-CLONER again.

Please use expert interface and select other options in READ IO. You can solve the problem.