Form filling and field formatting rules are different for different countries, so RoboForm Identities have different format and structure for different countries.

You should specify the Country of your Identity when you create this Identity, in the New Identity dialog. The list of countries that appears in Address tab of Identity contains only the Country for which Identity was created. So if you created a USA Identity, it will contain only USA in the list of countries.

If you want to change Country in the existing Identity, open Identity Editor and select "Edit -> Country -> Your Country". If your Country is not listed, select "Other". The "Other" Country is good for countries for which RoboForm does not know field formatting and form filling rules, it gives you the most generic Identity in which phone numbers are not formatted and which does not have any other country-specific field formatting.

When you change Country of existing Identity, some fields may lose their values because set of Identity fields is different for different world regions and formatting of these fields is different. Therefore you need to manually check the changed Identity and correct fields that were lost.